Charles E. Pullen

10702 Stone Canyon Rd. Apt. 232

Dallas, Texas 76522

(214) 363-7523

 

 

OBJECTIVE

 

To work as a SQL Server DBA  / Application Developer with the opportunity to continue improving my skills, work with the latest technology and gain a promotion based on proven performance.

 

 

EXPERIENCE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

April 98 – April 2000 Application Developer

With Visual Basic 5 created an Agent Management system to input company retail agent’s information into the company database.  Created a Shipping Program to fill agent’s orders for company products, track inventory of company products and point of sale materials.  Created a program to track and report on agent sales and compute company sales rep commissions.  These programs used Remote Data Objects technology, which later upgraded to ActiveX data objects with DSN-less connections when the company upgraded to Visual Basic 6. Took these programs through three versions as company needs expanded.  Using Visual Basic 6 with ADO and Transact SQL created a pin generation program to create new company inventory, place in database and ship inventory to company agents.

Designed the company’s File Transfer Protocol interfaces with major payment outlets including Western Union, Ace, and Money Mart.  These programs input and output payment data and customer records with these institutions.  Used Visual Basic to program the Windows API and the Winsock DLL and plain command prompt FTP for these systems.  Used PGP Command line for encryption of sensitive customer data.

April 1999 – April 2003 Database Administrator  / Application Developer

The original company databases were in Access 97.  Upgraded the Access database to SQL Server 6.5.  Installed, configured and set up security for the company database servers.  Managed logins, users, and groups for the company using SQL and Enterprise Manager.  Did several case studies and then redesigned the entire company database using sound database design principles.  Recreated all tables to at least 3rd normal form.  Using Transact SQL then developed an extensive stored procedure library, custom user defined datatypes, triggers and views for application developers to use when accessing the database(s).  Used Visio and SQL Server 7 tools to assist in conceptual and physical design.  All DDL was done with TSQL Scripts created in the query window or notepad.

The company’s billing data from the major carriers came to the company on CD Rom discs in a variety of formats, including Magnetic tape data in the CABS/EMI billing formats, Sybase embedded, FoxPro and text.  Created databases to store the data and using Visual Basic, ADO, Transact SQL, VBScript, developed methods to input the data into the system through DTS packages, bulk copy, or custom visual basic/script programs.  

Using Transact SQL and scheduled tasks built an Automated Customer Account Processing system.  This system evaluated customer accounts daily and adjusted customer all billing data.  The system also output a daily CSV for output to the printer for customer billing statements.

Implemented warm server backup to insure 24/7 operation.  The system has run for three years with little to no downtime for other than routine maintenance and restart.  Researched and developed company plan for disaster recovery to include offsite storage of company backups.

Modeled, developed, and deployed DSS mini data mart to enable support for complex reporting of company key factors. 

Using ASP, Javascript, VBScript, and DHTML built several thin client applets for intranet access to company databases again relying heavily upon the stored procedure library previously developed.

Assisted the IT team on numerous other data-centric development projects including building the stored procedures to the company’s inbound and outbound IVR systems.

Assisted the network administrator when network problems became an issue.  Developed several special needs, short lived, MS Access front-end applications to the database servers as necessary for company reporting and other business requirements.

Built Phones For All, Inc.’s current website at www.phonesforall.com using DHTML, CSS and java script.

 

 

SOFTWARE

 

OS

Proficient with the following operating systems: Windows 2000 Enterprise Server, two years, Windows NT4 Server and Workstation five years, Windows 9x eight years. Four years experience with Linux OS installation and administration. 

RDBMS Servers

SQL Server 6.5/7 five years, Sybase ASE three years, MySql two years, PostgreSQL two years.

Web Servers

MS Personal Web server seven years, IIS four years, Apache 2 years

IDE

Visual Studio 5/6 six years, Allaire Homesite 1-4 eight years

Languages

HTML/DHTML eight years, VBScript/Javascript seven years, ASP six years, SQL six years, T-SQL five years, PLSQL two years.  Visual Basic/VBA five years using RDO, DAO, ADO, OLEDB, ODBC for database front end creation.  PHP3/4 two years. Java, entry level, Studying XML/XSL/SOAP web services with no professional experience.

Software

MS OFFICE (95-XP) eight years. One year experience with Crystal Reports 6/7.

 

 

SALES AND

MARKETING

EXPERIENCE

 

 

 

 

US Army Recruiting:  Identified recruitment leads using school and college prospecting, face to face prospecting, flyers, bulletins, brochures, and customer referrals.  Established contact with leads through telemarketing techniques, house calls and mail.  Set appointments to conduct presentations.  Established community awareness programs with all schools, law enforcement agencies, local government and Chambers of Commerce.  Established extensive customer satisfaction program to maintain contact with customers and gain new leads.  Used every opportunity to acquire radio and television time and to speak at public engagements.  Earned the highest awards attainable in recruiting.  Received recognition from the U.S. Army Chief of Staff.

 

EMPLOYMENT

HISTORY

 

21 Jan 1979 to 24 Apr 1997: U.S. Army

24 Apr 1997 to 16 Oct 2003:  Developer/Database Administrator, Phones For All, Inc.

 

EDUCATION

 

1996

1995

1991

Cont. Education

Cont. Education

Cont. Education

City Colleges of Chicago

University of Maryland

University of Vincennes

Germany

Germany

Vincennes, IN.

30 SH

7   SH

42 SH